Spotlight of the month: FOCAL POINT IN MORDEN, MANITOBA
June 7, 2018
This full-scope practice was established in 1970 and they have been OSI members since 1985. What started as a small two staff practice with one exam lane has now evolved in to a 7 doctor, 10 exam lane, 40 staff practice with a satellite location in carman, manitoba.
Current owners Dr. Jessica Lautenschlager and Dr. Tio Bellisario are continually seeing the rewarding benefits of being OSI Members. Notably they are very happy with the CE hours presented both in-house by their Regional Account Manager and special guest presenters such as Jeff Mowatt during OSI’s National Summit in Lake Louise. They loved his presentation so much that they hired him to come speak to their entire staff.
“I hope OSI continues to raise the bar as they did at their 2018 national summit. From all the top-notch speakers to the Etnia Barcelona fashion show, it was a such a great experience.” Dr. Tio bellisario, optometrist
As a clinic they have a variety of areas they focus on, one being technology. They were one of the first clinics in Manitoba to have an OCT and are the only clinic with a Multispectral Imaging Camera. They also believe in focusing on and investing in their staff. They currently use OSI’s Expand Your Eye Q program to onboard all new employees giving them a strong base in optical terminology and a complete overview of optometry. Recently they have also put several staff members through OSI’s Leadership and Management Program. One of the graduates, Susan Doell, has applied many of the skills learned through the program to benefit the practice.
“There were so many great tips and exercises in the leadership and management program to develop protocols and systems we didn’ t have in place yet. Things like improving employee performance reviews and learning to delegate tasks more effectively. I feel like I have enabled the staff to increase their sense of alignment within our company. ” Susan Doell, office manager
Whether it’s staying at the cutting-edge of new technology or providing unique and high-quality frame choices in their 1000+ frame dispensary, we congratulate Focal Point and look forward to being partners in their continued success!
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